Privacy Policy Visualify Studios Ltd Last updated: June 2026

1. INTRODUCTION

Visualify Studios Ltd ("we", "us", "our") is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

Visit visualifystudios.com Contact us via our website contact form Engage our services Communicate with us by email or any messaging platform

Visualify Studios Ltd is registered in England and Wales and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. DATA WE COLLECT

We may collect the following personal data:

Full name Email address Company or brand name Country of location Project details and briefs you share with us Communication history via email, WhatsApp, or other channels Website usage data via cookies and analytics tools

We do not collect sensitive personal data such as financial account details, health information, or government identification numbers.

3. HOW WE COLLECT YOUR DATA

We collect your data when you:

Submit our website contact form Send us an email Message us on WhatsApp or social media Enter into a project agreement with us Visit our website via cookies and analytics

4. HOW WE USE YOUR DATA

We use your personal data to:

Respond to your enquiries Provide and manage our services Send project updates and invoices Comply with legal obligations Improve our website and services

We will never sell, rent, or share your personal data with third parties for marketing purposes.

5. LEGAL BASIS FOR PROCESSING

We process your personal data under the following legal bases:

Contractual necessity — to fulfil our obligations under a project agreement

Legitimate interests — to respond to enquiries and improve our services

Legal obligation — to comply with applicable law

Consent — where you have explicitly given us permission to process your data

6. DATA RETENTION

We retain your personal data for as long as necessary to:

Fulfil the purposes outlined in this Privacy Policy Comply with legal obligations Resolve disputes

Client project data is retained for a minimum of 6 years in accordance with UK law. Enquiry data from non-clients is retained for 12 months then securely deleted.

7. DATA SHARING

We do not sell or share your personal data with third parties except in the following circumstances:

Service providers who assist in delivering our services such as payment processors and cloud storage providers under strict data protection agreements

Legal authorities where required by law or court order

All third-party service providers are contractually obligated to protect your data and use it only for the purpose for which it was shared.

8. COOKIES

Our website uses cookies to:

Improve user experience Analyse website traffic and usage patterns Remember your preferences

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.

9. YOUR RIGHTS

Under UK GDPR you have the following rights regarding your personal data:

Right to access — request a copy of your data

Right to rectification — correct inaccurate data

Right to erasure — request deletion of your data

Right to restrict processing — limit how we use your data

Right to data portability — receive your data in a portable format

Right to object — object to processing of your data

To exercise any of these rights contact us at hello@visualifystudios.com

We will respond to all requests within 30 days.

10. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

All data is stored securely and access is restricted to authorised personnel only.

11. INTERNATIONAL DATA TRANSFERS

As a remote studio serving global clients your data may be processed outside the UK.

Where we transfer data internationally we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

12. THIRD PARTY LINKS

Our website may contain links to third party websites.

We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

We encourage you to review this policy periodically.

14. COMPLAINTS

If you are unhappy with how we handle your personal data you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk Phone: 0303 123 1113

15. CONTACT

For any privacy related questions:

Email: hello@visualifystudios.com Website: visualifystudios.com

Visualify Studios Ltd 60 Tottenham Court Road Office 1317, Fitzrovia London W1T 2EW United Kingdom